Our Consulting Services
Quality Assurance Consulting :
Quality Assurance is an essential component of any technology oriented
organization. However, it is also one of the most difficult areas to implement
effectively. Esecurity Audit Quality Assurance Consulting helps initiating
proper corrective and preventive actions, monitors risks effectively,
and enhances the overall confidence of delivering quality across the organization.
Deliver services and products better, faster and cheaper, by institutionalizing
best quality assurance practices.
Quality is an essential component of any technology oriented organization.
It is also one of the most difficult areas to implement effectively. Often
team members lack formal training in quality assurance principals, methods
and techniques in areas such as peer reviews/inspections and quality metrics.
Executed properly, the quality assurance function can ensure significantly
higher level of confidence in organizational ability to control and deliver
better, cheaper and faster services and products.
Esecurity Audit Quality Assurance Consulting helps monitor risks effectively
throughout the project lifecycle, initiates corrective and preventive
actions and enhances the overall confidence of delivering quality products/services
across the organization.
What distinguishes Esecurity Audit from the rest?
- Esecurity Audit (Pvt.) Limited is the pioneer in providing quality
and process improvement services to IT/software and IT enabled services
sectors in India.
- Our quality consulting services emerge from very strong process improvement
background as we are the only consulting firm in India to offer suite
of international process models including Capability Maturity Model
Integration (SEI - CMMI®), ISO27001 Information Security Management
System (ISMS), Six Sigma and Contact Operations Performance Center (COPCSM).
- The consulting team at Esecurity Audit has excellent hands-on experience
of handling premier projects and customers.
- Esecurity Audit has strong business alliances with international
leaders in quality consulting and certifications, including TUV.
Institutionalizing Quality with Esecurity Audit
Esecurity Audit helps developing quality assurance charter and organization,
define processes, procedures, and checklists, and develop relevant training
and orientation programs. Esecurity Audit also offers process mentoring
and implementation support for institutionalizing the defined quality
processes. We focus on developing a quality friendly environment that
supports continuous quality improvement.
- Study of Existing Processes, Procedures & Practices:
We start with thorough study of existing processes, procedures and practices.
This is an essential step to understand organizational culture and attitude
towards quality. It also helps in the second step, i.e., developing
and planning the implementation framework.
- Developing and Planning Implementation Framework:
Based on the study of processes and practices, our consultants develop
and plan customized quality improvement framework.
- Introducing Quality & Process Improvements: Esecurity
Audit provides higher level of support to implement the required quality
assurance practices based on the agreed scope. We start with a focused
training program for quality assurance teams on best practices, processes
and procedures. We also address risk management, issue management and
change management practices while promoting uniform understanding of
The next step is developing or enhancing the organization’s quality
charter, processes, procedures, policies, and other work-templates.
We also assist practitioners in quality planning, quality goal setting
and lifecycle model selection.
During implementation, we facilitate in conducting formal reviews and
inspections, causal analysis of defects and ensure project adherence
to the defined processes through usage of standard templates and checklists.
- Consolidating results for continuous improvement:
We act as a change agent who fosters an environment to support continuous
learning through sharing of knowledge and best practices. We help practitioners
in consolidating and analyzing the process change requests across the
project teams and provide necessary triggers for continuous process